Privacy Policy

Parts Plus Innovation Solutions ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, company name, and mailing address when you submit a quote request or contact form.
• Transaction information: Details about orders and quotes you request through our platform.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Device and technical data: IP address, browser type, operating system, and other technical identifiers.
• Communications: Records of emails, calls, and messages you send to us.

2. How We Use Your Information

We use your information to:

• Process and respond to quote requests and inquiries
• Send order confirmations, shipping updates, and customer service communications
• Send newsletters and promotional emails (with your consent, and you may unsubscribe at any time)
• Improve our website and services through analytics
• Comply with legal obligations
• Prevent fraud and protect the security of our platform

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Trusted third parties who assist in operating our website or serving you (e.g., email providers, shipping carriers, analytics platforms). These providers are contractually bound to protect your data.
• Legal requirements: If required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of some parts of our site.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: